We are currently dealing with a very high order volume and delivery time may be longer than normal. We would like to over deliver, so to keep it safe we observe the following:

All orders are shipped within 24-48 hours. Shipping takes approximately 6-10 days, depending on your location. 

Delivery conditions
We process and register orders accurately and aim to deliver your order to your chosen home address or pickup point, according to your chosen delivery method.

For our terms and conditions click here.

Our return policy gives you 14 days from receipt of your item to request a return.To qualify for a return, your item must be unworn or unused, labeled and in its original packaging. Also keep the receipt or purchase receipt.

To initiate a return, please contact us at support@oliviamuse.com. We have different return addresses by region and will determine the correct address based on your location. We will provide return instructions and details by email.

If your return request is approved, you will receive instructions on how and where to return your package. Unauthorized returned items will not be accepted. Return costs are at your own expense, depending on the courier and the country from which you are returning your package.

For questions about returns, please contact us at support@oliviamuse.com.

We offer several payment methods to make your shopping experience easy and secure. Below is an overview of the payment options we currently accept:

Credit and Debit Cards: We accept major credit cards such as Visa, Mastercard and American Express, as well as debit cards.

PayPal: Use your PayPal account for added convenience and security with your purchases.

Mobile payment services: We accept mobile payment services such as Apple Pay and Google Pay depending on your location.

Gift cards or store credit: You can use your gift card or store credit to pay for your purchases.

For questions about payment methods or assistance with your payment, please feel free to contact our customer service team.